A reliable betting site could be considered to be one licensed and regulated by a reputable authority, which would help to ensure it operates within the law and adheres to strict standards of fairness and security. The site could also be expected to use SSL encryption to protect personal and financial data, along with clear privacy policies to ensure information is safeguarded.
In general it is advisable to look for sites with a good reputation, backed by positive customer reviews and responsive customer support. It's also important to check that the site offers responsible gambling features, like self-exclusion tools, and provides resources for problem gambling.
Bonuses should come with clear, fair terms, and the site should prioritize transparency, ensuring bettors can trust the odds and outcomes of their wagers.
Read on below for some more details of the key Frequently Asked Questions.
Perhaps the first thing to find out is whether the bookmaker is one of a reputable list of fully regulated betting companies. You can easily search on the Gambling Commission website to see if the betting site you are looking at is listed there.
For example, Spreadex is a trusted and long-established bookmaker, originally formed in 1999. You can see Spreadex's Gambling Commission entry and licence details .
A betting site which is registered by the Gambling Commission is often a reassuring sign, and an indication that the firm is likely to take player safety seriously. It means enforcement action can be taken against any firm listed on the site – which is of course not the case for betting sites which are not regulated!
Although perhaps slightly less important, but an important consideration to bear in mind still, is whether the sports betting site has a UK address. Check on the betting firm site footer to see who the holding company of the site may be and to find their headquarters location.
Spreadex is based in the UK in St Albans, Hertfordshire, just outside London.
For gamblers based in the British Isles, a firm with a UK betting address can potentially indicate that it may be easier to get in contact with should you have any queries. Is there a contact phone number and where is that located? Are there live chat or support facilities? You could even try getting in touch with the betting site’s UK contact numbers before you open an account, to double check.
Check out what other customers are saying about the sports betting site in question by looking at popular review sites such as Trustpilot or Google or via review sections of independent betting sites such as Oddschecker or the Racing Post.
You will quickly be able to tell if common complaints are being made against the particular gambling site, or whether the company has very positive reviews.
Spreadex’s sports betting reviews can be seen on its Trustpilot review page . The positive reviews include themes of customers enjoying the fast withdrawals, quick payouts and responsive customer service.
Often a reassuring sign of whether you can trust a betting site is to find out if it has won any recognised industry awards.
Bookmakers who are shortlisted and then selected to win awards are usually held in high regard within the industry or by punters.
Spreadex has won a number of awards over the years, particularly in regards to Customer Service, plus was named Best Value bookmaker for punters on the Premier League 1x2 fixed odds market for the 22/23 season, as per Oddschecker stats See more on Spreadex's award wins here.
A reliable sports betting site should offer a variety of different ways that you can deposit funds into your account, and to make withdrawals. This usually includes standard debit card payments or bank transfers.
However, some betting sites also offer secure payment methods such as Instant Bank Payments, Apple/Google Pay, third party payment methods such as PayPal and more.
Spreadex offer a multitude of payment methods, including UK debit cards, Apple/Google Pay, Direct Debit, Easy Bank Transfer and more. Click here to view all of the methods and find out more about payment safety and security with Spreadex.
Top-rated betting sites usually have an official app for iOs and Android devices for clients to be able to place bets on the go on mobile devices in an easy, secure and efficient way. However, not all sports betting sites offer apps, so it is important to check when deciding on a sports betting firm.
In the case of Spreadex, you can bet on the go via our tablet and smartphone apps for both iOS and Android. Login quickly, safely and securely via Touch ID or Face ID if using an iPhone.
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When choosing a sports betting site, especially if a new client creating an account for the first time, one of the key things to look for are the sign-up promotions that are on offer. Aside from sign-up offers alone though, sports betting websites may offer continuous promotions to keep punters engaged.
In the case of Spreadex, new clients can claim up to £60 in bonuses when they sign up for a new account, details of which can be seen here.
The promotions don't stop there though, as Spreadex offer several others, including an Acca Boost promotion, 2-Up Early Payout promotion, and 2nd to a RAG Insurance promotion. View all of the Spreadex Sports promotions here.
When choosing a sports betting site, it is often overlooked that a good level of customer service can greatly improve the user experience. Websites which provide easy ways for customers to get in touch about any questions or concerns are preferred, and the more contact methods available - the better.
Spreadex offers customers an easy way of quickly receiving assistance, whether that is through the Live Chat function available on site, or by emailing the Customer Service team, or by calling the designated Customer Service phone number. Customer reviews often highlight the level of customer service provided by Spreadex as extremely high.
Please note that these are Spreadex's own interpretations of what makes a reliable/trusted betting site and customers may wish to make their own additional checks.
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Click here for answers to common questions on holding a Spreadex account.
Click here for answers to questions on browser issues, firewalls, cookies etc.
Get to grips with all the sports betting jargon by viewing our spread betting glossary.
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+44 (0)1727 895 000
Sports Desk:
08000 526 575
+44 (0)1727 895 090